When you troubleshoot this issue, first check whether the ISO file is corrupted. Test your DVD drive by using an official Windows installation DVD.Īttach the ISO file to a virtual machine to check whether it is corrupted.
Run the DVD on a different computer to determine whether the DVD works correctly. Use one of the following methods to troubleshoot this issue, as appropriate for your situation: The speed at which the installation DVD was burned was too fast. The installation DVD is removed during the setup process.Ī low-quality DVD was used to create the installation DVD.
This issue occurs for one of the following reasons: Use the Windows 7 USB/DVD Download tool to create a bootable USB flash drive, and then use the USB flash drive to install Windows. Update the BIOS firmware for your DVD drive. Use a better quality DVD to create the installation DVD. To resolve this issue, use one of the following methods, as appropriate for your situation:īurn the installation DVD at a slower speed. Note: If the Windows installation media is in the CD/DVD drive, you can safely remove it for this step If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. A required CD/DVD drive device driver is missing.
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